Question 1

BOOKING POLICY

Accepted Answer

1. Check in Between 16:30 and 23:00 - Check out by 9:30.
2. Children of all ages are welcome.
3. Pets are STRICTLY not allowed.
4. Smoking is allowed in some of the open air areas.
5. Family groups are accepted up to a maximum of 12 people. We are strictly not a party house, as such we do not accept groups under the age of 30 years of age.
6. Parking for all guests is available on site and is free of charge ( Maximum 4 cars).

Question 2

PAYMENT CONDITIONS

Accepted Answer

A non refundable deposit 30% of the stay is required. Full booking balance must be paid 60 days before arrival. Payments by cheque, bacs, paypal, and the following cards: Visa Debit / Delta, Visa Credit, Mastercard - no charge

Question 3

ADDITIONAL CHECK IN NOTES

Accepted Answer

Check in information will be emailed to you 2 days before your stay. If you haven't received them please call me on 07973 267670 thank you

Question 4

CANCELLATION CONDITIONS

Accepted Answer

If the booking is cancelled then a charge equal to 50% of the stay will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Question 5

RENTAL AGREEMENT AND WAIVER

Accepted Answer

A rental agreement is required to complete your booking. The agreement is made available once payment has been received and is completed online, a copy is emailed to you on completion.
As of 2019 a Hot tub waiver will be included within this document and must be completed before access to the spa equipment is allowed.

Question 6

PRIVACY POLICY

Accepted Answer

High View House  is committed to protecting and respecting your
privacy.
This policy sets out the basis on which any personal data we collect from you, or that you
provide to us, will be processed by us. Please read the following carefully to understand our
views and practices regarding your personal data and how we will treat it. By reading this
policy you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is High View House Llanaber Rd Barmouth LL421YF

Question 7

INFORMATION WE MAY COLLECT FROM YOU

Accepted Answer

We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on
our site http://www.highviewhousebarmouth.co.uk or by corresponding with us by
phone, e-mail or otherwise. The information you give us may include your name, address,
e-mail address and phone number.

Question 8

USES MADE OF THE INFORMATION

Accepted Answer

We use information held about you in the following ways:
 
Information you give to us. We will use this information:
 
To carry out our obligations arising from any contracts entered into between you
and us and to provide you with the information, products and services that you
request from us;
 
To provide you with information about other goods and services we offer that are
similar to those that you have already purchased or enquired about;
 
To provide you, or permit selected third parties to provide you, with information
about goods or services we feel may interest you. If you are an existing
customer, we will only contact you by electronic means (e-mail or SMS) with
information about goods and services similar to those which were the subject of
a previous sale or negotiations of a sale to you and to notify you about changes
to our service.
 
To ensure that content from our website is presented in the most effective
manner for you and for your computer.

Question 9

DISCLOSURE OF INFORMATION

Accepted Answer

We may share your personal information with any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of
the UK Companies Act 2006.
 
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we
enter into with [them or] you.
 
We may disclose your personal information to third parties:
If High View House Management or substantially all of its assets are acquired by a third
party, in which case personal data held by it about its customers will be one of the
transferred assets.
 
If we are under a duty to disclose or share your personal data in order to comply with any
legal obligation, or in order to enforce or apply our terms terms and conditions of supply;
 
or to protect the rights, property, or safety of High View House Management our
customers, or others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.

Question 10

WHERE WE STORE YOUR PERSONAL DATA

Accepted Answer

The data that we collect from you will be stored in our office and on our computer system
which is protected by password. High View House Management will take all steps
reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
 
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security
of your data transmitted to our site; any transmission is at your own risk. Once we have
received your information, we will use strict procedures and security features to try to
prevent unauthorised access.

Question 11

YOUR RIGHTS

Accepted Answer

You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise the right at any time by contacting us at
Highviewhouse2017@gmail.com
 
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you submit any
personal data to these websites.

Question 12

ACCESS TO YOUR INFORMATION

Accepted Answer

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Question 13

CHANGES TO OUR PRIVACY POLICY

Accepted Answer

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any
updates or changes to our privacy policy.

Question 14

CONTACT

Accepted Answer

Questions, comments and requests regarding this privacy policy are welcomed and should be Addressed to highviewhouse2017@gmail.com

Question 15

HOLIDAY CANCELLATION INSURANCE

Accepted Answer

We highly recommend that guests purchase holiday insurance for cancellation coverage. This type of insurance can protect you against unexpected events that may force you to cancel your trip, such as illness, family emergencies, or travel disruptions. Holiday insurance ensures that you can book your stay with peace of mind, knowing that you're financially protected in case of a cancellation.

High ViewHouse Holiday Rental